AARVO Ethereal Harmony Necklace - NKL1018

All AARVO orders are packaged in a premium microfiber pouch and gift bag that are gift ready. If you require multiple gift packing, please leave us a note at checkout.

Jewellery Care Instructions

AARVO Jewellery is made from high quality precious metals and natural or lab created gemstones. Please follow the care instructions below to assure that your jewellery stay in the best condition possible.

GENERAL CARE

Always protect your jewellery from sharp blows, scratching, chemicals, sunlight and extreme heat/cold and nail polish remover or hairspray. Naturally your jewellery will scratch even if you think that you have barely worn it or are very careful, usually this happens just from day to day activities.

Avoid wearing while cleaning, gardening or performing sports activities.

Never go swimming wearing your jewellery, as chlorine in swimming pools can cause damage to all metals and will erode gold jewellery.

If you notice that your ring has moulded to a different shape from general wear then we can re-round your ring in store on request. Metal is malleable so normally rings will loose their round shape over time especially if the band is thin, regular grip to firm objects or hard hits to the metal.

TARNISHING AND DISCOLOURATION OF METAL

Store your jewellery in a soft lined box or pouch with an anti tarnish strip (a small black paper square provided in the box). Try to keep pieces apart so they don't rub together.

Your jewellery will age and tarnish naturally so if you want to keep your pieces in pristine condition, clean your jewellery regularly, using a professional jewellery cleaning product or polishing cloth provided. Always read the manufacturers instructions on cleaning products.

Be aware of tarnish which may occur as a result of oxidisation, caused by the interaction of silver, gold or plated jewellery with certain elements such as oxygen or sulphur as well as with certain acids in the skin. When a piece is left unworn for a period of time it may oxidise.

Free Shipping Domestic Shipping (Australia)

Enjoy complimentary standard domestic shipping
on orders of $100 or more.

30-Day Hassle-Free Return Policy

We are proud to offer a 30-Day Hassle-Free Return Policy on all of our products. We hope you are fully satisfied with any product you purchase from us, however, if for any reason you are not happy with your purchase, and the item is eligible for return, you may qualify for a refund with our 30-Day Hassle-Free Return Policy. Products are eligible for a refund, exchange or store credit if returned within 30 days from date of purchase and meet the requirements below.

30-Day Hassle-Free Return Requirements:

The customer has obtained the required Return Authorization Number prior to shipping any product back for a refund.There must not be any missing parts or damage to the product. All items must be in working order and include the manufacturer’s original blank warranty and instruction manual (if applicable).The product must be returned in original packaging with all manufacturer accessories and any free promotional items that were included with the original purchase (customers will be charged the full retail price for any missing or damaged accessories or free promotional items).The returned items must be sent back to:

AARVO ATTN:Return 44 Evergreen Drive Oran Park NSW 2570 Australia

Within 30 days from date of purchase (the customer is responsible for all return shipping, handling and insurance fees).

What will I get refunded?

If your return meets the requirements above you will receive a full refund less the cost of shipping, this includes orders that received free shipping with the original purchase.

How will I get refunded?

Refunds will be issued to the same credit/debit card or other form of payment that was used at the time of the original transaction.

When will I get refunded?

If your return meets the requirements above, you will receive a refund within 10 days.